Grievance Redressal

GRIEVANCE REDRESSAL

Personal CFO is committed to prompt, fair, and transparent resolution of investor complaints and grievances in accordance with applicable regulatory guidelines.

Grievance Redressal Officer (GRO)

Name: Nitika Jain
Designation:
Email: cfosushil@personalcfo.in
Phone: +919910005679
Office Address: 496 , Office No. -7 , 2nd Floor,Lal Katra, Khari Baoli,Delhi 110006
Business Hours:

How to Submit a Complaint

Complaints or grievances may be submitted through any of the following channels:

  • Email to the registered email address
  • Submission through the website contact form
  • In person at the registered office
  • Any other officially communicated channel
Complaint Handling

All complaints received are recorded and reviewed. Appropriate action is taken to address the concern and a response is communicated to the investor.

Complaints are acknowledged and addressed in a timely manner, depending on the nature and complexity of the grievance.

Escalation Mechanism

If a complaint is not resolved satisfactorily, it may be escalated internally to the designated authority within the organization.

Investors may also approach the following platforms:

  • SEBI SCORES: https://scores.sebi.gov.in/
  • SMART ODR: https://smartodr.in

Investors may also contact the respective product provider (such as Asset Management Company or other intermediaries) as per their grievance redressal mechanism.

Note

This grievance redressal mechanism is intended to facilitate fair handling of investor concerns in accordance with applicable regulatory requirements.

Personal CFO Typically replies within an hour
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